Symposium One is Symposium IT’s unified managed service. It brings together the technology services organisations rely on every day — users, devices, Microsoft 365, cloud infrastructure and security — into one service relationship. Choose the coverage appropriate to your environment, with clear monthly pricing:
Built for organisations that want IT managed properly.
For organisations that want less internal IT administration, consistent user and device management, stronger Microsoft 365 administration and cyber security, and clear ownership of cloud environments. Consolidate technology suppliers and move towards predictable managed-service costs.
£35 per user / month. Essential management and support for organisations that need their everyday workplace technology looked after, with Microsoft 365, user support and baseline security controls.
£45 per user / month. For organisations that need fuller Workplace and Microsoft 365 management, with enhanced governance, device compliance, visibility and ongoing optimisation beyond everyday support.
£15 per managed resource / month. Ongoing cloud resource management complements Workplace services for organisations operating Azure or AWS infrastructure. Coverage focuses on monitoring, resource health, backup oversight, baseline security and cloud optimisation; engineering and change requirements are agreed separately.
Security when you need more
Security is part of the managed service: Workplace includes baseline security controls, while Cloud Complete includes IAM and baseline security checks. Additional managed security and monitoring can be scoped where required. The optional Managed Device service provides managed patching and health monitoring for Windows and macOS endpoints, remote support tooling and monthly compliance and patch reporting. We agree the coverage appropriate to your environment before you commit.
Operating in Defence or a regulated environment?
Symposium IT also provides specialist Defence cyber readiness and managed security services. Symposium Defence is a separate specialist proposition, not a standard Symposium One tier.
Clear service response targets
P1 – 30 minutes; P2 – 1 hour; P3 – 2 hours; P4 – Next Business Day. These are response targets, not resolution or availability guarantees. Service scope and applicable terms are agreed as part of your managed service.